Postmaster:
I have already left a note in the outgoing box but I am
leaving a second and more explanatory letter.
As soon as I came home I checked the USPS website to see
whether or not the package I am expecting was the one that was SUPPOSED to be
in box 1P, the box that was empty when I opened it. Why would a carrier leave a key in my mailbox
for an empty locker? As it turns out, it
was my expected package. So where is it?
I would like
to understand why I have a package, to be delivered to me, that shows on the USPS
website as delivered then, ON THE SAME DAY, the mail carrier left a key in my
box for locker 1P and THE LOCKER WAS
EMPTY?
Excuse me for jumping to conclusions; however, I have had
packages stolen by a local USPS carrier on two separate occasions. One of the packages was for merchandise that
I paid more than $300 for; I was never in any way, shape, or form reimbursed by
USPS or the seller. Fortunately, that was not in this area but it doesn’t leave
me with a feeling of trust for USPS nonetheless.
This doesn’t add up,
though. Why would the carrier leave a
key in my box? How does this play
out? A carrier says I actually did
receive the package and now I am not telling the truth about it? That seems like more trouble than what it
would be worth, doesn’t it?
As soon as I checked my mail tonight, around 8:00 PM, I
immediately wrote a note on the back of a piece of junk mail and stuck it in
the outgoing box. That note explained
that the carrier left a key in my box and it opened 1P, which was empty. I also left my phone number on that note and
asked for a phone call.
Did the carrier give my package to someone else? That would be incredibly inept; of course,
leaving a box empty for the postal customer to worry (me) is also incredibly
inept.
We at 239 Johnson Street have a lot of items delivered by
USPS, FedEx, and UPS. Most items are
delivered by USPS. We have medication
and supplies for Russell Copen sent by the VA via USPS. We have orders from around the internet as
well.
This particular order was a box of very expensive luxury
cosmetics from Urban Decay. The package
was sent from Florida. I had the option
of using USPS or UPS for delivery and of course I’m kicking myself in the ass
now for choosing USPS but it was faster.
This whole situation leaves three questions.
1.
Why was a key for an empty locker (1P) left in
my box?
2.
Why does the USPS website show my package as
delivered? Clearly, it was not delivered
else I would not waste my time with this letter.
3.
Where IS my package and when will I receive it?
Please resolve this issue ASAP. I don’t need to hear that, “it was lost and
we’ll need time to investigate and find it.”
I don’t care about that. All I
care about is that I receive my package and in all honesty, I don’t even care
why a carrier would leave me a key for an empty locker.
I also need reassurance that any future mail I receive will
be ACTUALLY RECEIVED. We need to find a
way to work together so that this does not happen again.
I am enclosing a printout of the USPS website, Track &
Confirm, page that shows my package was delivered.
Please give me a call at 720-266-3831 so that we may further
discuss this issue.
Sincerely,
Karen
Package information:
Tracking number – 9405510200793563352629
Carrier – USPS Priority Mail
Sent from:
Urban Decay Cosmetics
833 West 16th Street
Newport Beach, CA, 92663
(949) 631-5613
Complaint # w/ usps website: HQ111940872
I like to eat healthy.
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